Terms & conditions for Glittery Giggles
By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Quality, delivery, and issue resolution
At Glittery Giggles, we are committed to providing you with high-quality crafting kits. For 'party in a box' orders, we ensure delivery 3-5 days before your event date. All electrical items included in our kits are thoroughly checked and undergo regular PAT testing to ensure safety and functionality. Upon receiving your order, please inspect the box immediately for any missing items or equipment that is not working. Should you find any discrepancies, please notify us straight away, and we will arrange for a replacement to be sent out to you promptly. Each kit comes with a detailed checklist of all included items, which is signed off by us to guarantee nothing is overlooked before dispatch. Your satisfaction is our priority.
Customer obligations and cancellations
When purchasing from Glittery Giggles, customers agree to take responsibility for the careful use of our crafting kits. In the event that any items are returned damaged or broken, the customer will be liable to cover the cost of replacement. Please be aware that all deposits are non-refundable. For events that are cancelled four weeks or less before the scheduled event date, the full price of the booking will be charged. We kindly ask you to review your booking details carefully.
Dispute resolution and customer satisfaction
Glittery Giggles is dedicated to ensuring all our customers are happy with their bookings and overall experience. We will endeavor to resolve any disagreements or issues fairly and to your satisfaction. Regarding any damage to creations after a party, please note that this is the responsibility of the guests. For our in-house parties, we guarantee that we will not leave until all guests' designs are secure and made to a high standard, ensuring a memorable and successful crafting experience.